I have a reconstituted bottle of 500 mg. I reconstituted at 3 ml. No issues. I have some 1000 mg coming and plan on just using 6 ml to reconstitute. Sorry to hear you are having problems.
I kept my mixed NAD vial in the fridge around 37 degrees after it dissolved fine at first and caused no trouble for the initial uses. This time it had formed a cloudy gel stuck at the bottom. The listed temperature range seemed suitable per the guides and none of the other vials on the shelf showed any ice or crystals so it didn't get too cold by mistake. I let it sit out for about fifteen minutes while turning it gently and it turned back to liquid but with tiny white gritty specks floating around. After running it through a filter it looked clear so I tried another dose and felt normal. One checker suggested mixing with twice as much fluid since the strength was too high while the guides called for even less than the amount I chose. Not sure what caused the texture shift or how to stop it happening again.