Support
A human reads every message — billing, bugs, account questions, anything. Here's how to reach us.
support@zyratrack.com — for anything, including questions before you have an account. We reply within one business day.
From the app (fastest)
Open the app and go to Settings → Support → Message us. Your conversation lives in one private thread: we reply there, and a copy of every reply lands in your account email — usually within a day.
If your trial or subscription has lapsed, the support thread still works — billing problems are exactly what it's for. You'll find the Support link at the bottom of the plans screen too.
Community — Discord
For quick community help — reconstitution math on demand, tracker questions, Zyra Science — the official Discord is often the fastest route. 18+, strict no-sourcing rules.
What we can't help with
We never discuss where to buy compounds, vendors, or prices — in support, in the app, or on Discord. And we're a tracking tool, not a clinic: dosing decisions belong with you and a clinician who knows your history.