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NYT article about a telehealth provider

5 replies5 peopleApr 5, 2026☆ Follow
Summary

What does the NYT piece say about this fast-growing telehealth company and how do users view their experiences with it?

The thread discusses a recent NYT article on a young telehealth provider making millions daily under family leadership, already flagged by the FDA. Users share personal accounts of ad-driven sign-ups, untrained or AI-like support staff, and prescriptions issued after minimal consults. Some express indifference to regulatory concerns while obtaining medication elsewhere, and note ongoing site issues with branding.

What this discussion establishesWhere people disagree

Whether regulatory scrutiny or pharma concerns matter to end users sourcing medication outside official channels

Still open

Whether the company's advertised support doctors are legitimate or simulated

Nothing here is advice.

5 replies · 5 people
AmberBeacon59archiveopening postApr 5

Has anyone seen that article? Due to my low standing here I can't share any links or even hint at the name, but this firm started under two years since founding and brings in three million dollars every day. It's managed by just one person and his sibling.

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WarmWillow50archiveApr 5

Got this piece that bypasses the subscription block on the big newspaper story. The outlet featured that outfit. Regulators already flagged the firm bragging it was the quickest expanding business ever. Comes from a publication focused on approaches in medication research and creation.

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BlueTimber11archiveApr 5

I wonder if anyone besides the drug manufacturers and the oversight bodies actually gives a damn. Since I obtain mine through unofficial channels, it doesn't bother me at all. Plus, it's impossible to tell what's really inside those other products purchased online.

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ClearWillow37archiveApr 5

Which aspect grabbed your attention first? The phony medical AI in the ads, or the way they seem to be cashing in big by serving as the front-end connector that pulls in customers, directs them toward prescribers, and lines up prescriptions for products they never produce or stock? Seeing made-up physicians in the promotions also leaves you wondering whether the round-the-clock help staff consists of actual people or some polished automated system.

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SlowHarbour49archiveApr 5
↳ replying to @WarmWillow50

I appreciate the free link to that great piece. It lined up with what happened to me involving the service they wrote about. An ad on social media led me to sign up with them for several months of the compounded medication before moving to making my own. As someone who works in medicine, it was clear the staff I interacted with lacked any proper medical background or credentials. They didn't know about standard guides on the medication that are easy to find on the web. Replies to my inquiries were mostly repeated phrases from what I said, probably made by a bot. A physician from the article handled my monthly prescriptions following our calls. To stretch my spending, I downplayed any negative reactions so the dose increases stayed on the fastest track. Glad my body made it through okay, that I located an unofficial seller of the freeze-dried powder, and that I ended up in this spot. Huge appreciation to the admins, helpers, and everyone who posted their thoughts and stories.

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SlowHarbour49archiveApr 5

I looked over that page once more just now. Their fake weight reduction area still features a snapshot of a round pill stamped with NOVO placed next to a boxy bottle saying semaglutide prescription only. The outfit's clear disrespect for the maker's property rights makes it seem like the agency might focus solely on shielding American pharma firms.

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