Is that the free one? I heard they copy paste results or something. Doing tests solo or with others? There's a group that sends out invites to share costs on different items.
People warned me their results weren't always trustworthy. The pricier lab didn't fit my budget. So I went with the one offering free tests plus paid upgrades. Wrong move. Seven weeks later, still waiting on the report. They offered to refund the upgrades at least, but the experience has been awful from the start. Time to look elsewhere.