I've seen videos showing how to load the pen and then insert a regular syringe into the cartridge stopper to deliver 10 units and see whether the syringe reaches the 10-unit mark. You can then use that syringe until switching fully to the pen. The syringe stays in the rubber stopper and the pen plunger simply pushes the test syringe plunger back. If the reading is off by a fixed amount you can note the difference and adjust future doses; if the error changes with the number of units delivered the pen should not be used. Pens like this cannot be adjusted internally.
I searched for calibration info but didn't find much. After using regular insulin syringes for a long time I decided to try a pen for one daily dose. I filled a blank cartridge with tap water, primed out the air using a needle tip, then removed the tip. I ran four tests: pushing 10 units twice into the cartridge using a 1 ml 31-gauge syringe, doing the same with a 3 ml 27-gauge syringe, then attaching the 31-gauge tip and injecting 10 units twice into an empty 1 ml syringe with the plunger pulled out, and repeating that into an empty 3 ml syringe. Each method gave a different volume, none exactly 0.1 ml, though all were off by a steady 10-20 percent.